FAQs

Download now

App Store Google Play

How do I get access to the ORIX Novated Companion app?

If you are an existing user and have access to the existing ORIX Companion app you will need to delete this app and download the new ORIX Novated Companion app through either the App Store or Google Play. Login credentials will be the same as the previous ORIX Companion app. If you are new to ORIX and your contract has been activated, you will receive a User Activation email to activate your account and set your password. You will also receive a Welcome email from ORIX containing links to download the app. 

What features are available on the ORIX Novated Companion app?

Through the app you can:

 - View contract details and maintenance budgets in real-time

 - Request a replacement fuel card

 - Submit reimbursements

 - Edit personal and bank details

 - Receive push notifications for overdue services and registration

 - Search authorised repairer and service centres

 - Locate emergency contact numbers.

Do I need to log into the ORIX Novated Companion app each time I use it?

You don’t need to log in to the app each time you use it, unless you have set a pin or touch ID. Each time you open the app you can log in using one of these functions.

I currently use the old ORIX Companion app and I don’t want to switch to the new ORIX Novated Companion app, can I continue to use the old app?

The original app will still be available to use until early 2020, however it will no longer be updated with new features. A notification will be sent to users prior to disabling the app. 

Is the ORIX Novated Companion app available across all devices?

The ORIX Novated Companion app is available on iOS and Android devices. Here are the links to download the app.

Download now

   

Can my login credentials be used on all ORIX platforms?

Yes, you can use your login credentials to log in securely to all ORIX platforms that you have access to. 

If I have more than one vehicle lease can I view each vehicle through the ORIX Novated Companion app?

Yes, you have the ability to easily switch between vehicles and view lease details accordingly.